Privacy Policy

Last updated: August 8, 2026

People Movers (“People Movers,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit https://www.peoplemoversseattle.com, request a quote, contact us, or otherwise interact with our website and related services.

By using the website or providing personal information to us, you acknowledge the practices described in this Privacy Policy.

Information We Collect

The information we collect depends on how you interact with us.

Contact information

We may collect your name, email address, telephone number, mailing address, pickup address, delivery address, and preferred method of communication.

Quote and moving information

When you request a quote or contact us about a move, we may collect:

• Requested moving dates and times

• Pickup and destination locations

• Inventory and property details

• Information about stairs, elevators, parking, access, and building requirements

• Requested services and special-handling instructions

• Photographs, videos, documents, or notes you choose to provide

• Other information necessary to evaluate or perform the requested services

Transaction information

We may collect information concerning quotes, bookings, deposits, payments, cancellations, refunds, and completed services. Payment-card information may be collected and processed directly by a third-party payment processor rather than stored by People Movers.

Communications

We may retain emails, form submissions, text messages, call details, customer-service requests, reviews, and other communications between you and People Movers.

Device and usage information

When you visit the website, we and our service providers may automatically collect information such as:

• Internet Protocol address

• Browser and device type

• Operating system

• Referring and exit pages

• Pages viewed and links selected

• Date and time of visits

• General location derived from an IP address

• Cookie identifiers and similar technical information

Please do not send Social Security numbers, financial-account credentials, medical records, government identification numbers, or other highly sensitive information through a general website form.

How We Collect Information

We may collect information:

• Directly from you when you submit a form, request a quote, call, email, text, make a payment, or communicate with us

• Automatically through cookies, analytics tools, server logs, and similar technologies

• From service providers that assist with website hosting, communications, scheduling, payments, analytics, or customer service

• From referral sources, social platforms, directories, or other third parties when you ask them to connect you with us

• From publicly available sources where permitted by law

How We Use Information

We may use personal information to:

• Respond to questions and quote requests

• Evaluate, schedule, coordinate, and provide moving-related services

• Prepare estimates, booking confirmations, and service documents

• Communicate about appointments, arrival times, changes, payments, and customer-service matters

• Process transactions and maintain business records

• Personalize and improve the website and customer experience

• Measure website performance and understand how visitors use the website

• Protect the website, customers, employees, and business from fraud, abuse, security threats, and unlawful activity

• Establish, exercise, or defend legal claims

• Comply with laws, regulations, court orders, and lawful government requests

• Send marketing communications where permitted by law and consistent with your choices

We may combine information collected from different sources for these purposes.

How We Share Information

We may disclose information to the following categories of recipients:

Service providers

We may share information with companies that help us operate the website or business, including hosting, form, scheduling, communications, payment, analytics, storage, security, and customer-service providers.

Employees and contractors

Information may be shared with employees, moving crews, drivers, contractors, and business partners when reasonably necessary to evaluate, schedule, or perform requested services.

Professional advisers

We may disclose information to attorneys, accountants, insurers, claims administrators, and other professional advisers when reasonably necessary.

Legal and safety disclosures

We may disclose information when we reasonably believe it is necessary to comply with law, respond to legal process, protect rights or safety, prevent fraud, investigate misconduct, or enforce our agreements.

Business transfers

Information may be disclosed as part of a merger, financing, reorganization, sale, acquisition, bankruptcy, or transfer of all or part of the business.

With your direction or consent

We may share information for another purpose when you direct us to do so or provide consent.

People Movers does not sell personal information in exchange for money. If analytics or advertising technologies used on the website are legally considered “selling” or “sharing” under an applicable state privacy law, eligible visitors may request to opt out as described below.

Mobile information will not be shared with third parties or affiliates for their own marketing or promotional purposes. Text-message opt-in data and consent will not be sold or shared with third parties, except providers that help deliver the requested messaging service.

Cookies and Analytics

The website may use cookies, pixels, local storage, analytics tools, and similar technologies to:

• Keep the website functioning

• Remember preferences

• Understand traffic and visitor activity

• Measure website performance

• Detect errors and security threats

• Improve content and user experience

• Measure marketing effectiveness where applicable

You can control many cookies through your browser settings. Blocking cookies may cause some website features to function improperly.

Where required by law, we will request consent before using non-essential cookies or provide an appropriate method to manage cookie preferences. We will also honor legally recognized browser-based opt-out signals where required.

Communications

When you submit a form or provide contact information, we may contact you by email, telephone, or text message regarding your request, quote, booking, transaction, or customer-service matter.

Consent to receive marketing messages is not a condition of purchasing services. You may unsubscribe from marketing emails using the link included in the message. You may opt out of marketing text messages by replying STOP. We may still send non-marketing communications necessary to respond to a request or administer an existing transaction.

Message and data rates may apply.

Data Retention

We retain personal information for as long as reasonably necessary to:

• Respond to requests and provide services

• Maintain transaction and business records

• Address complaints, claims, and disputes

• Satisfy legal, tax, accounting, insurance, and regulatory obligations

• Protect against fraud, abuse, and security threats

• Enforce agreements

Retention periods vary depending on the type of information and why it was collected. When information is no longer reasonably necessary, we may delete, anonymize, or securely dispose of it, subject to applicable law.

Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure.

No website, electronic transmission, or storage system is completely secure. We therefore cannot guarantee the absolute security of information transmitted to or stored by us.

Use caution when sending sensitive information by email or through a general website form. If you believe your interaction with us is no longer secure, contact us promptly.

Your Privacy Rights and Choices

Depending on where you live and applicable law, you may have the right to:

• Request access to personal information we hold about you

• Request correction of inaccurate information

• Request deletion of certain information

• Request a portable copy of certain information

• Opt out of certain targeted advertising, selling, or sharing

• Withdraw consent where processing is based on consent

• Appeal a decision concerning a privacy request

• Receive equal service without unlawful discrimination for exercising a privacy right

To submit a privacy request, email cs@peoplemoversseattle.com with the subject line “Privacy Request.”

We may need to verify your identity before completing a request. We may also retain information when permitted or required by law, including records needed to complete transactions, maintain security, resolve claims, or comply with legal obligations.

An authorized agent may submit a request where permitted by law, but we may require proof of authorization and identity verification.

Children’s Privacy

The website is intended for a general audience and is not directed to children under 13. We do not knowingly collect personal information from children under 13 through the website.

If you believe a child under 13 has provided personal information to us, contact us so we can review and delete it where appropriate.

Third-Party Services

The website may contain links to or integrations with third-party websites, maps, scheduling systems, payment processors, social platforms, or other services.

Those services are operated independently and may collect information under their own privacy policies. People Movers is not responsible for the privacy, security, or content practices of third-party services.

Visitors Outside the United States

People Movers operates in the United States, and information collected through the website may be processed and stored in the United States.

If you access the website from another country, your information may be transferred to a jurisdiction with privacy laws different from those in your location.

Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technology, services, or legal obligations.

The updated version will be posted on this page with a revised “Last updated” date. Material changes will receive additional notice when required by law.

Contact Us

Questions, concerns, or privacy requests may be directed to:

People Movers
11808 NE 160th Street
Bothell, WA
cs@peoplemoversseattle.com
(425) 549-3393
https://www.peoplemoversseattle.com